At ezpin, the joy of playing goes hand in hand with healthy self-control. We provide a range of tools and support so every member in Malaysia can play in a healthy, safe, and comfortable way.
We believe every member deserves to enjoy entertainment free from pressure. These tools are designed specifically to help you stay fully in control.
Set the maximum deposit amount you can make within a daily, weekly, or monthly period. Once the limit is reached, the ezpin system will automatically block any additional deposits until the next period begins.
Set the maximum duration for each of your gaming sessions. When the set time is nearly up, ezpin will send you a reminder so you are aware of how long you have been playing and can decide whether to take a break.
The ezpin alert system will notify you when you are approaching a limit you have set — whether for deposits, losses, or playing time. Notifications are sent through the platform so you always stay aware of your activity.
If you feel you need a break from the platform for a while, the cooling-off feature lets you temporarily freeze your account — for 24 hours, a week, or a month — without permanently closing it.
For those who need a more serious separation, the self-exclusion option allows you to block access to your ezpin account for a period of 6 months, 1 year, or permanently. This decision cannot be reversed within the specified period.
Access a complete record of your gaming activity, deposit and withdrawal transactions from your account dashboard. This full transparency helps you understand your own gaming patterns and make more informed decisions.
Responsible gaming means enjoying online entertainment — whether slots, fish shooting, live casino, or sports betting — as a fun form of recreation, not as a way to make money or solve financial problems. At ezpin, we believe healthy gaming is controlled gaming, and that responsibility is shared between the platform and its members.
As an online entertainment platform serving members in Malaysia, ezpin takes a proactive and sincere approach to ensuring every member has access to the information, tools, and support they need to stay in control of their gaming. This goes beyond meeting licensing requirements — it is our genuine commitment to the well-being of our member community.
The reality we must all acknowledge is that a small number of individuals may struggle to control their gaming habits. When this happens, ezpin wants to ensure you know that help is available and that you are not alone in facing it.
Recognising the early signs of problem gaming is the most important first step. Watch for the following patterns in yourself or someone you care about:
If you recognise two or more of the signs above in yourself, we encourage you to use the self-control tools available on ezpin or contact our support team immediately.
Important: Problem gambling can affect your mental health, personal relationships, and financial stability. It is a real health issue, not a personal weakness. Seeking help is a sign of courage, not failure.
The process of setting self-control limits on ezpin is designed to be simple and fast. You can access all these settings directly from your account dashboard without needing to contact customer support first.
Access your account via the Login button at the top of the page. Make sure you use the login credentials registered under your own name.
Click the profile icon in the top-right corner and select "Account Settings" or "Responsible Gaming" from the dropdown menu.
Choose from the available limit options — deposit, loss, session time, or self-exclusion. Each limit includes a clear description of how it works.
Enter an amount or duration that suits your budget and preferences. Financial limits can be set in Malaysian Ringgit (MYR).
Limit increases take effect immediately. To reduce a limit, the change will be processed after a 24-hour cooling-off period to protect your interests.
Increasing a limit takes 24 hours to take effect as an added safeguard. Reducing a limit or activating a cooling-off period takes effect immediately.
If you or someone you know is struggling with gaming habits, there are various support resources available. ezpin encourages members to seek professional help when needed — your wellbeing is far more important than any gaming activity.
There is no shame in asking for help. Acknowledging that a problem exists and taking the first step to address it is a true sign of strength. The ezpin support team is trained to listen and help you find the right resources without any judgment.
The ezpin platform is strictly for members aged 18 and above. We take this responsibility seriously and have multiple layers of protection in place to ensure minors cannot access the platform.
If you are a parent or guardian, we encourage you to have an open conversation with your children about the dangers of online gambling and to use parental control tools on their devices to block access to gambling-related sites. Always keep your ezpin account login credentials secure and out of reach of younger family members.
Please note: Anyone found to have registered using false information or to have lent their account to a minor will face immediate action, including account closure and forfeiture of all available balances.
Check any statements that have been true for you in the past 30 days:
I have played beyond the time limit I originally planned
I have borrowed money to play
I play to "chase back" money I have lost
Family or friends have expressed concern about my gaming
I feel restless when I am unable to play
If you identify 2 or more, we encourage you to use ezpin's self-control tools or seek professional help.
Easily control how much you deposit each day, week, or month directly from your account settings.
Set a maximum duration for each gaming session and receive reminders when the limit is approaching.
Temporarily freeze your account — from 24 hours up to one month — without permanently closing it.
A long-term option to block access to the platform for 6 months, one year, or permanently.
View your full gaming, deposit, and withdrawal history anytime from your account dashboard.
ezpin Principles: We do not send promotions or bonuses to members who have activated self-control tools or who are currently in a cooling-off period. Your decision will be fully respected.
Register an ezpin account today and enjoy a fun online entertainment experience with built-in self-control tools, 24/7 customer support, and our commitment to responsible gaming.